Published here December, 2008.

Introduction | Book Structure | What We Liked
Small Projects and Support Work | Downside | Summary

Summary

As the back cover of this book says:

"In Risk Management for IT Projects, IT Management experts Ben Lientz and Lee Larssen show you how to identify and track the recurring issues leading to failure in IT projects and provide a proven, modern method for addressing them. By following the recommendations in this book, readers will significantly reduce the risk of IT failures and increase the rate of success.

While offering a systematic approach to managing risk and issues, Lientz and Larssen demonstrate:

  • How the issue arises and with what frequency
  • What the impacts of the issue are if it does occur
  • How to detect specific issues at an early stage
  • How to prevent individual issues from occurring
  • Detailed actions to take if an issue does arise
  • "[19]

Between them Lientz and Larssen have over 75 years of experience dating back to the 1960s. They have worked with over 150 organizations in over 25 countries and have seen all of the issues they describe many times.[20] So, for IT projects people, this is a very handy and practical reference book.

The authors are to be congratulated on sharing their experiences.

Footnote

In an Email subsequent to preparation of this review, Bennet Lientz observed:

"I would like to point out that we (the authors) believe that the standard critical path is highly overrated, since it is not sensitive to the issues and their severity related to tasks. It only deals with duration and dependencies. That is why at the start of the book we spent considerable time on issues analysis. Issues are problems which give risk to the actual or potential impact (risk)."

And

"We define an issue in terms of being potential, active but not actionable, active, and resolved. When it becomes active, there is actual risk. When it is active but not actionable, it has potential or likely risk. If you resolve the issue, then the risk is mitigated. Risk can only arise due to a problem or issue(s) not being resolved. To keep the issues tied to the project, we link all issues to tasks (summary or detailed)."

R. Max Wideman
Fellow, PMI

Downside  Downside

19. Ibid, see description on the back cover.
20. Ibid, p xvi
 
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