Summary
In his Epilogue, and assuming that you have read the book, Author Anthony Mersino concludes with these remarks:
"You have learned about why emotional intelligence is important to project managers, and how to apply it to become a better project manager. You have also learned in Chapters 1 through 9 about a set of tools and techniques that you can use to improve your level of emotional intelligence and your project success. Each chapter includes techniques and mini-exercises for improving your level of emotional intelligence. If you skipped over any techniques or exercises, I recommend that you go back to those that hold the most potential for your improvement. Try the techniques and exercises, even those that seem silly, and see if you can improve your competency in each area.
We can always improve in the area of our people skills. And the great news is this, no matter what our starting point is, we all have the ability to improve our level of emotional intelligence. I still find myself learning and growing in the area of emotional intelligence."
Our own research shows that for the most part, project management people are made up of four Myers Briggs typology groups, namely: Explorer/entrepreneurs; Coordinator/facilitators; Drivers; and Administrators.[25] We think that the first two of these four groups will empathize and benefit from the contents of this book, but we are not so certain about the attitudes of the last two.
R. Max Wideman
Fellow, PMI
25. See www.maxwideman.com/papers/personality/findings.htm
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Downside