This book is essentially arranged in four parts containing nine chapters in all. The intent of the chapter titles is to build a structure suited to project management, as we'll see later. These are followed by eleven Appendices that provide useful tools and references for those who decide to pursue the subject further.
Acknowledgements |
Part One - An introduction to Emotional Intelligence |
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1. |
My Growth in Emotional Intelligence |
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2. |
A Brief Primer on Emotional Intelligence |
Part Two - Project Management Begins with Self-Management |
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3. |
Self-Awareness |
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4. |
Self-Management |
Part Three - Building Project Stakeholder Relationships |
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5. |
Social Awareness |
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6. |
Relationship Management |
Part Four - Using EQ to Lead Project Teams |
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7. |
Project Team Leadership |
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8. |
Creating a Positive Team Environment |
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9. |
Leveraging Emotional Intelligence on Large and Complex Projects |
Epilogue |
Appendixes |
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A) |
Emotional Tally Sheet |
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B) |
Emotional Intelligence Assessment Checklist |
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C) |
Stakeholder Management Tool |
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D) |
Responsibility Assignment Matrix (RAM) |
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E) |
Emotional Intelligence Movie and Scenes |
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F) |
Magazines and Journals on Emotional Intelligence |
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G) |
Books on Emotional Intelligence |
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H) |
Training Sources for Emotional Intelligence |
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I) |
Emotional Intelligence Web Sites |
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J) |
Emotional Intelligence Assessment Instruments |
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K) |
Results of the 2005 Survey of Emotional Intelligence in PMs
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Introduction
