Book 3 - Facilitating Project Performance Improvement, Jerry Julian, 2010
According to the book's cover sheet, Facilitating Project Performance Improvement
- A Practical Guide to Multi-Level Learning:
"provides a practical guide to facilitating business transformation and performance
improvement for project organizations. It is grounded in cutting-edge research
in the fields of project management and organizational learning."
In author Jerry Julian's view:
"In project management, doing 'lessons learned' at the end is simply too late.
By that time, there's nothing that can be done to improve your results. The key
to maximizing the return on any project is multi-level learning, a continuous
improvement approach that draws on lean concepts and tools to optimize communication,
establish repeatable processes, and leverage cross-team innovations while projects,
programs, and strategies are 'in flight'"
Hence, the author's objective is to get across to middle and senior management,
including functional department managers, the idea of gathering lessons learned
during the various phases of a project, while the information is
fresh in people's minds. And this applies especially to program managers and the
members of the Program Management Office (if it exists) in companies that engage
in a stream of projects as their main line of business. The end purpose is to
head off repetitive problems before they start by capturing danger signals and
transferring mitigation strategies to other projects in the portfolio or program,
to avoid runaway calamities.
About the author
Jerry Julian is an operations and technology performance improvement strategist
and President & CEO of Julian Advisory Group. In writing the book, Jerry clearly
has Information Technology and Research and Development companies in mind.
Jerry, Facilitating Project Performance Improvement, AMACOM, 2010, p1.
10. Ibid, front cover flap.