1. | Understanding the Facts of Life for Executives |
2. | Preparing the Leadership |
3. | Questions Every Project Manager Really Needs Answered |
4. | Establishing the Relationship and Managing Up the Organization |
5. | Working with the Executive Sponsor to Understand the Project |
6. | Reviewing the Stakeholder Analysis with Your Sponsor |
7. | Listening Styles and How Using Them Effectively Helps You to Engage an Executive |
8. | Your Attitude and Its Role in Engaging an Executive |
9. | Preparing Sponsors for Their Role |
10. | Clearly Establishing the Communication Channels to Stakeholders |
11. | Creating Internal and External Communications with the Sponsor |
12. | Using Deputies of Executives Effectively |
13. | Executing Risk Management Strategies and Executive Sponsor Support |
14. | Addressing Scope with the Sponsor |
15. | Providing Options and Recommendations for Key Decisions |
16. | Communicating Problems and Issues with the Sponsor |
17. | Communicating with Operations Using the Sponsor |
18. | Using the Sponsor to Gain Operations Support |
19. | Getting Help with Cross-Functional Issues |
20. | Navigating the Political Waters |
21. | Engaging Senior Managers When You Have a Multinational, Cross-Cultural Project |
22. | Handling Competition with Other Initiatives |
The book has a total of 220 pages and the contents include a number of figures to illustrate the material being discussed. Each chapter concludes with a brief bulleted list under the heading "Points to Remember".