Book Structure
The contents of this book are set out in seven sections including a set of eight Sub-appendices as follows:
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1.
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Introduction
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2.
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Causes of New-Hotel opening delays in Greater China
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3.
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Preparing your organization for New Hotel opening projects
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4.
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The Feasibility of a how-to manual
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5.
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Conclusions
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6.
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Appendices (8)
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7.
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References
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Glossary
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Index (Not available in this book sample)
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Gert Noordzij's book is well written and well presented. The text is well supported with figures, tables and informative bullet lists. It is printed in 8.5"x11" format and has a total of 160 pages of which the Appendices occupy 74 pages and the References another 10. The Glossary of Terms contains a brief list of eleven terms specific to root cause analysis.
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Introduction
