Editor's Note
This edited version of Wyrcan's original article from 25 years ago is presented here as a wonderful case study of a personal project. It demonstrates how leadership can fix even the most dysfunctional organization. The key is devising a plan and having the determination to carry it through. Although the case study describes the recovery of a small company, many of the situations depicted, and their rectification, could equally apply to a large complex project.
The author and country are European, but the text has been updated with North
American spelling and the lesson is universal. You will find a selection of Issues
for Discussion at the end.
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