Book StructureDisclosure I had the honor of making some suggestions towards the creation of the book as Kik's work progressed. In particular, I collaborated with Kik in the writing of Chapter 15.
The content of this book is set out in seventeen chapters, including the Preface and Finale, followed by an Appendix, Acronyms, Glossary and a Bibliography. The Table of Contents is as follows
Preface, including Acknowledgements and About the Author
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| | 1. | Defining the Domains |
| | 2. | Understanding the Problem |
| | 3. | A Life Cycle for Program Management, Benefits Management, and Business Analysis |
| | 4. | Building an Integrated Business Model |
| | 5. | Calculating the Model |
| | 6. | Dis-benefits and Essential Links |
| | 7. | Applying the BRM Approach to the QERTS Example |
| | 8. | A Generalized Approach to Scheduling and Cash Flow |
| | 9. | Total Risk and Issue Management |
| | 10. | Resource Capacity Planning |
| | 11. | Procurement |
| | 12. | Implementation Tracking — Earned Benefit |
| | 13. | Business Key Performance Indicators |
| | 14. | Stakeholder Analysis |
| | 15. | Communication — Why, How and What |
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Finale: Benefit Mapping the Book |
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Appendix: Carrying Out the Calculations |
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Acronyms, Glossary, Bibliography and Index
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The book has a total of 384 closely packed pages covering the items listed above. Each item in the Table of Contents includes further information that lists the contents of each chapter in considerable detail. Each chapter concludes with a Summary. Over 180 tables, charts, and illustrations amplify the book's contents. The list of Acronyms and Glossary terms are a particularly valuable feature.
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Introduction
