Main Tasks for the Program Manager
Preconstruction Phase
- Project management plan and procedures
- Management information system
- Work breakdown structure
- Project milestone schedule
- Project master schedule
- Project master budget
- Document control system
- Special technica1 studies if needed (master planning, site evaluation, infrastructure, etc.)
Design Phase
- Contract administration
- Design management procedures
- Design reviews
- Constructability reviews
- Value engineering reviews
Procurement Phase
- Construction plan
- Procurement support
- Bidder's conferences, pre-bid meetings, etc.
- Bid evaluation and award procedures
Construction Phase
- Weekly progress meetings
- Construction management plan
- Resident engineer's manual
- Construction safety manual
- Procedure for requests for information (RFIs) shop drawings, and submittals
- Construction observation, testing, and inspection
- Change order and claims management
- Test start-up plan
Post-construction Phase
- Prepare project punch list
- Coordinate and witness systems start-up, testing, and training (commissioning)
- Verify operations and maintenance manuals and warranty information
- Approve final invoices for payment
- Dispute/claims resolution
- Contract closeout
In all of these activities, the program manager functions as an extension of the owner's staff, or as the owner's representative. The program manager's goals are to ensure that contractors meet the schedule, cost, quality, and safety requirements of the owner. The program manager also advises the owner on the payment of contractor's bills and evaluates claims.
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What the Program Manager Does
