I need criteria to work with
These quality questions establish your criteria
- What is it we really want to achieve?
- What will what we've done really achieve?
- Is it really necessary?
- What does it cost, is it cost effective?
- What is its value, does it add value?
- Could we do something better instead?
- How does the cost compare?
- Who has "quality responsibility", who is setting the standard?
- How do we know, how do we judge?