Hence . . .

• Successful management of business change

  • Involves open communication

    • Of the circumstances and context of the change
    • Being considered or planned
  • Requires a sense of direction

    • And what will be expected of those affected
    • And the role they will be expected to play
  • Must include appropriate training

    • And allowance for productivity "ramp up"

• Failure to attend to these matters

  • Will result in speculation, gossip, rumor and resistance

• Again, remember

  You are dealing with culture change and culture shock!
  

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