Harvesting & Tracking Benefits - 2
In the previous slide, the Executive Sponsor
- Owns the project's Business Case (items 1 & 2)
- That justifies the project on the basis of expected benefits
- Ensures metrics are established & used (items 3 & 4)
- These are clearly governance issues
- Ensures benefits are actually harvested (item 5)
- That too is a governance issue
- But who should be responsible for the cost of gathering and analyzing benefit data and feeding it back to executive management ?