Introduction | Keeping Promises | Back Office Paradox 
Non-Experts Judging Work/Performance | Another Example

Steve Jenkin is an IT Systems and Design Specialist who first worked in Computing/Information Technology in 1974 with IBM Mainframes operating with tapes, cards and printouts. Since then, he has worked in most areas of Computing/IT and within all types and sizes of organizations. Real-Time/Telecommunications and Analytical Lab work gave him a solid base in quality and high performance outputs. Chemical engineering and an inaugural Unix Kernel course gave him an in-depth knowledge in systems and related non-IT areas. Whilst able to reliably deliver small projects, he has worked for great project managers and knows that his strengths lie elsewhere. You can reach Steve at stevej098@gmail.com.

Editor's Note

After publishing my Musing about Other Peoples Washing last month (April 2010) we exchanged the following Emails with Steve Jenkin as he reports below.

From:	Steve Jenkin [stevej098@gmail.com]
Subject:	Current/Global Financial Crisis and Other People's Washing
Date:	March 31 (in Australia)
To:	R. Max Wideman [max_wideman@sfu.ca]

Max,

Thanks for your email. I'd entirely forgotten the exchange and you've bound those loose pieces together very well. Much appreciated. You show The Real Art here - painting word stories and making it understandable. I have two subsequent thoughts:

1. Project Management is about making and keeping promises.
2. You have to do this in spite of the Back Office or Professionals' Performance Paradox.

Keeping Promises

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