And Finally
The achievement of Level 3 on the P3M3 maturity scale was simply the end of the first phase. A target of achieving P3M3 Level 4 has now been set. This will be done through significant investment in Project Management Systems, focusing on people development, further involving users in improvement through Special Interest Groups and Communities and generating efficiencies through measurement of processes.
In a sense, the first phase was the easy part with the "mechanical" development of a new methodology and then its determined implementation. Building a culture of spontaneous user involvement through the use of lessons learned, knowledge management and communities, is the next - much harder - challenge. Figure 2 shows a snapshot of the London underground at Finsbury Park station.
London Underground station, UK
Readers of this article who have good examples in organizations are more than welcome to get in touch with the author at: arnab.banerjee@tube.tfl.gov.uk.
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Implementing and Embedding the Change