This paper was presented to the International
Project Management Association (IPMA),
in 2000 in London, UK, by authors Bob Youker and Ronald Ng, both retired from the
World Bank.
The system was designed and implemented in three phases. The first phase was requirements definition, basic training and design of a pilot system using rapid prototyping techniques. The second phase was fine-tuning of the system and on the job training. The third phase was higher-level training and assistance in updating the system after a period of a few months. Some additional modifications were also done at this time.