This Guest case study was submitted for publication 8/15/13.
It is copyright to Young Min Park, PMP MSPM, 2013.
Published here March 2014

PART 1 | Introduction to Part 2 | Project Governance and Organization
Stakeholder Management and Project Charter | Project Planning, Scope Planning, and Team Building
Estimating Activity Durations and Project Duration | Project Time Management
Project Cost Management | Project Quality Planning and Control
Project Human Resources Management and Communications
Summary and Conclusions | Issues for Discussion

Project Human Resources Management and Communications

Human resource management was an important part in the Hawseong Fortress project. Several times before and during the project, Cho Simtae, a project manager, proposed to the King for his approval a team building plan as well as the appointment of government officials for the project. In addition, to motivate achievements, there were eight documented ceremonies rewarding good performers.

Also there were eleven documented parties that provided special foods to the workers. The King provided imperial gifts to the workers and provided medicine to overcome the hot weather in summer. The implication is that senior management tried to keep their labor in good condition and provide continuous motivation for the project.

Figure 36: Jeonryung, June 5th, 1794
Figure 36: Jeonryung, June 5th, 1794

   

Translation of extract shown in yellow:

"As the weather is extremely hot, I cannot feel tasty of food and never feel comfortable in bed whenever I think about the workers and supervisors gasping in this weather. However, my sympathy cannot help anybody drenching the lungs and cooling down the body. Therefore I'm here making special prescription and sending it to the project site. Give it to the workers and let them to take it with clean water. Cheokseodan 4,000 tablets."

Of course there was a project completion party and Uigwe describes everything in grear detail. Figure 37 illustrates examples of the record.

Figure 37: Project completion party record
Figure 37: Project completion party record

   

Translation of extract shown in yellow:

"Participants: Number of people by position, grade, roles ... Total 1,742. Price for chicken and pheasant: 262 nyang 8 poon 297 Pheasant, 333 Chicken, 3,393 eggs and 60 quails"

Project communication management

There were 132 communication records in the various forms, which are Jeongyo (Instruction of the King); Yooneum (King's will on the Hwaseong fortress); Yooji (Instructions to project manager); Jeonryung (Rewarding details); Yeonsul (Q&A between King and officials); Gyesa (Suggestions and discussions records). The King requested progress reporting and instructed his staff to document the project.

There are also other communication records in the form of formal letters, such as Janggye, Byuldan, Yimoon, Naegwan, Gamgyul, Poommok. There are 379 formal letters kept in Uigwe. Therefore the total communication records in Uigwe (including the records in Appendices 1,2,3) total 542 records. It is clear that project communication management was regarded as an important process in the project.

Figure 38: Communication Records in Uigwe
Figure 38: Communication Records in Uigwe

Project risk management

King and Simtae Cho, project manager apparently had the following conversation. They talked about the construction of the bridge and facility over the bridge and talked about the risks of destruction by flood during the rainy season. Cho talked about the risk response planning required to the mitigate risks.

Figure 39: Yonsul, 8 December 1793
Figure 39: Yonsul, 8 December 1793

   

Translation of extract shown in yellow:

" Simtae Cho says 'I am proposing to build the stone bridge first and then make a decision after testing it in the flood during the rainy season in the summer' and King replies 'Even if it is a small issue, you must discuss it with others and make one agreed plan.'"

 

Project Quality Planning and Control  Project Quality Planning and Control

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