Information Quality
Information quality means
- Accuracy and consistency of the underlying data
- Hence reliability of the reported information
So, ensure reliability and timeliness
- By providing reporters with a vested interest
- Through suitable incentives such as
- Making life easier
- Or even tied to pay, bonus or promotion
- Fuzziness of the data is not an option
- But fuzziness of the deduced knowledge may be
Note: Accuracy and consistency
- May require periodic sampling and auditing