Reading body language
Non-verbal communication, or body language
- Refers to messaging without words
In a personal spoken message
- According to Albert Mehrabian, in Psychology Today (1968), of the total message
- 7% is conveyed by the words
- 38% by the vocal tones, and
- 55% by facial and body expression
- Reading body language is an important skill
- Gesture clusters are described in the following pages