9a. Control & reporting systems design
- Determine what standard management tools to use to control scope, quality, time, cost, performance in relation to plan
- Understand and use the standard tools
- Identify the kinds of data that must be collected
- Design forms for data collection, display, and reporting
- Identify ways of making the provision of data rewarding
- Or at least simple and not burdensome
- And avoid duplication as far as possible
- Identify information processing requirements
- Match report style and content to the audience and purpose
- Identify report distributions
- Schedule routine, regular staff reporting meetings
- Separate from detailed problem solving sessions
- Use appropriate technology