As Client/Customer/Sponsor Interface - 3
Tips on managing this interface
- A little praise can go a long way to smooth relations
- Especially if you also want to criticize!
- Don't resent their taking credit for what you do
- They are after all ultimately responsible
- If you can make them look good, do so
- Benefits is what your project is about, isn't it?
- Share a good laugh now and again
- It's a great stress reliever in tough situations
- Provide constructive help at all times, both up and down
- That is, after all, your job!