Comment on this Position
This is a management position
- On the project management team
- Representing the party for whom the project's product is being developed
This position
- May be titled "Customer" or "Client"
- Typically a "customer" is one who buys product
- A "client" is one who buys services
In some organizations, such as IT
- A "customer" is external; a "client " is internal
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Ranking Level 3 or 4 (See Issacon #1275, p8)