Main Body Content Area - 2

• Plan for roll out, training and initial operating support

  • As a separate attachment, if necessary
• Plan for help desk, servicing and/or maintenance
• Plan for surveying customer attitudes, impressions, level of satisfaction

  • Of project's management teamwork
  • &/or Of product's usefulness in practice
• Plan for collecting product benefit data

  • & Who will be responsible for collection and analysis

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