1. Characterize the issue in a change statement
2. Open a file and assign a number
3. Establish the "source" of the change
- I.e. who was responsible for initiating it
- Hence whether it is a "true" project scope change
- Or an internal design change, or similar
4. Expedite cost and schedule input
- To determine the impact of the change
5. Obtain approval, or make decision as soon as possible