How do we know?

Types of questions to ask include

• Open questions

  • To gather information and facts
• Probing questions

  • To gain additional detail
• Hypothetical questions

  • To introduce new possibilities
• Reflective questions

  • To check our understanding
• Closed questions

  • To bring agreement, commitment and action
  • It all depends on where you are

Previous slide

Next slide

Back to first slide

View graphic version