Critical Success Factors
What does it take?
- Requires an energetic core group
- Involves subject matter experts (SMEs)
- Encompasses details of practice
- Has strategic relevance
- Has visible management sponsorship without micro-management
- Includes both formal and informal structures
- Is supported by adequate resources, and
- Promulgates a consistent attitude
- See http://www.ewenger.com/theory/
(accessed 8/25/05)