Post-delivery Benefits Assessment
When is the assessment worth while?
- Suggested times depend on the product and its purpose, e.g.
- Six to twelve months after delivery
- Six to twelve months after ramp up to full production
- For projects of less than a year, wait out the length of the execution phases
What might influence the assessment wait out time?
- Every new or modified product invokes some learning curve
- Hence the learning should be substantially complete
- Was training offered, completed and successful?